Northwest Bank - Lost or Stolen Cards
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Business Internet Banking Support - 706-965-3000
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Lost or Stolen Cards

Lost or Stolen CHECKCards:

If you have lost your VISA® CHECKCard or it has been stolen, please report the lost card immediately by one of the following methods:

  • During business hours, call our Operations Department at 706-965-3000, ext. 1001.
  • During non-business hours, call 800-528-2273.
  • For added security when using your VISA® CHECKCard online visit www.visa.com/verified

Lost or stolen VISA® and MasterCard:

If you have lost your VISA® or MasterCard or it has been stolen, please report the lost card immediately by one of the following methods:

  • During non-business hours, please report lost or stolen cards to (800) 325-3678.
  • During business hours, please call customer service at (800) 423-7503.
  • For added security when using your VISA® Card online visit www.visa.com/verified
  • For added security when using your MasterCard online visit www.mastercard.com/securecd/welcome.do